Here’s what’s on offer and who to contact at ANZAC House Veteran Central

ANZAC House Veteran Central is the first of its kind in Australia – a specialised one-stop facility that puts Defence veterans and their families first, with all their needs met under the one roof.

Here, you will find medical, mental health and dental practitioners, counselling, advocacy services, welfare assistance, aged-care support, wellbeing programs, transitionary assistance, employment support, conferencing facilities and places to just chill out and socialise, including our new ANZAC Club, plus hireable function spaces for your special events needs.

This facility was purpose-built to make the lives of Veterans and their families easier. We felt it was time to put the needs of those who were willing to sacrifice everything for this great country first.

Here’s your handy, floor-by-floor contact guide to everything on offer (and well worth bookmarking as a reference point):

 

GROUND FLOOR

Poppy Lane Café and Florist

From the moment you enter ANZAC House Veteran Central, your comfort is our priority.

At Poppy Lane Café and Florist, you can put your feet up and enjoy a chat, grab yourself a delicious hot or cold beverage, or enjoy a bite to eat.

While here, you can get that flower delivery to a special someone booked, or order a beautiful wreath to lay at a commemorative or funeral service.

Open til 2.30pm. Phone Paul Roberts on 0421 048 511.

Concierge

Our friendly and professional concierges are here to greet you and facilitate access to the building, ensuring you are warmly cared for as soon as you arrive.

 

FIRST FLOOR

The ANZAC Club

This members’ club is a vibrant, comfortable space for veterans, their friends and families, service providers and neighbouring professionals to enjoy great company, along with top-notch food and beverages.

Our friendly, professional staff will attend to your every need, ensuring your lunch, dinner or social gathering is one to remember. Delicious food and icy-cold drinks amid a unique money-can’t-buy crowd ensure you’ll leave smiling.

ANZAC Club is your home away from home. For more on memberships and bookings, call 9287 3777, or email acc@rslwa.org.au.

 

SECOND FLOOR

Above and Beyond Dental

The team have been taking care of Perth’s emergency dental care needs for 33 years. Led by Principal Dental Surgeon Dr Alex Negoescu, they understand that going to the dentist can be difficult for some – and will take the time to ensure you are comfortable, with special consideration for patients living with anxiety, panic attacks and PTSD.

Dr Alex Negoescu
Dr Alex Negoescu specialises in patients living with anxiety, panic attacks and PTSD.

A full range of dental services – starting with general and preventative services such as check-ups, dental X-rays, cleaning and fillings – is available to veterans and their families. Also on offer are emergency treatments, sedation options for nervous patients, orthodontic treatments, denture procedures, oral surgery, sleep apnea devices and grinding devices. Dr Alex and the team also have vast experience with extractions and implants.

Open Monday-Saturday. Bookings on 618 399 89, A/H emergency on 0411 960 492.

RESOLUTE for those who serve

Consulting Psychiatrist Dr Richard Magtengaard is dedicated to assisting Defence personnel, ex-service Veterans and first-responders who’ve sustained physical and psychological traumas during duty.

The Veteran-specific private psychiatrist is also passionate about helping those still in service prepare for transition into the civilian world.

The service provides assessment and treatment for those experiencing mental health issues in their lives across a broad range of disabling conditions.

Contact: rmagtengaard@salvado.com.au

 

White Oak Home Care Services/Hall & Prior Aged Care

These two agencies work hand-in-hand to ensure our older and incapacitated veterans receive the best possible care when they need it most.

Whether it’s a helping hand carrying out domestic tasks around the home, or a move into full-time residential care, these amazing people will ensure your loved ones receive the respect and safe treatment that they have earned. Call (08) 93010299.

Open Arms

Open Arms – Veterans & Families Counselling was founded by Vietnam Veterans to provide quality mental health assessment and clinical counselling services for Australian veterans and their families.

The caring team focus on meeting client needs through a combination of proven clinical practices, and new and emerging evidence-based approaches.

To learn more about Open Arms’ free, confidential 24-hour counselling service, including your eligibility, call 1800 011 046.

Lions Hearing Clinic

Untreated hearing loss is associated with an increased risk of cognitive impairment, poor quality of life, social isolation, depression, anxiety and even dementia. But a hearing aid or cochlear implant can lead to improved hearing-related and general-health related quality of life.

The Lions Hearing Clinic will be providing Veterans and their families with comprehensive hearing assessments, hearing aids, hearing protection, tinnitus rehabilitation, cochlear implants and other hearing implants. The qualified team of audiologists will guide each Veteran from assessment to the right and most appropriate hearing solution. To book, call 1800 054 667.

Veteran Central Clinical Psychiatry

Kate Negoescu has been in private practice for many years – but for the past eight, her clinical interest has been PTSD. During this time, Kate has learned that veterans’ presentations are complex and did not always meet the diagnostic criteria for current PTSD, or PTSD remitted.

Kate provides trauma-focused therapy for PTSD, including cognitive therapy and EMDR – and intends working in collaboration with our other service providers to ensure those who have served our country get the same quality of emotional and physical health that many civilians  take for granted.

To book, call 0439 666616.

Pop-up office space

Do you need an office space for an hour, an afternoon, or a few weeks?

Did you know that you can book and/or hire a work space for yourself or a team in this beautiful new facility, with access to admin equipment such as the printer and photocopier?

Sure to impress if you bring a client here for a meeting. To book, call 9287 3799.

Dr Thomas Lee
Dr Thomas Lee and the specialist team at Veteran Health Solutions are fuelled by a passion to ensure our ex-servicemen and women enjoy healthy, productive lives after all the sacrifices they’ve made for their country.

THIRD FLOOR

Veteran Health Solutions

GP Dr Thomas Lee and his team are collaborating with an extensive network of medical and surgical specialists excited to focus solely on the wellbeing of Veterans and their families.

Their fully integrated services include general medical, specialist surgical intervention, skin cancer detection and treatment. What this means for veterans and their families is that they won’t have to repeat their stories at each consult – whether to the doctor, allied health or any other provider.

In addition, Veteran Health Solutions provides plastic, orthopedic, neuro and general surgeons; cardiologists, ophthalmologists, ear-nose-and-throat specialists, diabetes educators and podiatry services. Their physiotherapists, occupational therapists and exercise physiologists are accredited in the early intervention and rehabilitation of acute injury/chronic disease management. Veteran Health Solutions also provides akin cancer checks.

To book, call 92300900, or reception@redimed.com.au

 

FOURTH FLOOR

RSLWA

This is where RSLWA headquarters is based. As well as all your admin and membership needs, we have a Veteran Services Team providing three vital services to veterans and their families. They are:

  • Invest In A Veteran employment service: Invest In A Veteran is a new service tackling the high levels of under-employment in ex-service personnel. It is open to Australian and Allied Veterans with current Australian working rights, as well as their partners. Our in-house specialist will help get resumes work ready (demilitarising them for the civilian world), while providing career counselling, interview coaching, personal branding, and instilling belief and motivation back into those who’ve taken a hit to their self-esteem. For those who are not quite work ready, we also facilitate referrals to both internal welfare and external services that will support the Veteran to make a positive change in their life. Contact: vetjobs@rslwa.org.au
  • Welfare support: Assistance comes in a variety of forms, including monetary payments and vouchers for bills, food, education and transport, housing assistance, emergency housing relief, funeral costs and even home and hospital visits. We can further lend a hand with advocacy, crisis counselling and assistance, overseas pension applications and referral to other required services. All applications are treated with the strictest confidence, allowing you to maintain your privacy. Contact: welfare@rslwa.org.au
  •  Advocacy Support: Our Veteran Service team provides Advocacy assistance through claims with the Department of Veteran’s Affairs (DVA), along with assistance in the appeal process up to the level of the Administrative Appeals Tribunal. Our team understand the complexities of the claims process, how the legislation applies to a veteran’s individual circumstances and the processes involved in applying for compensation, income support, Gold/White cards and health cards. Contact: advocacy@rslwa.org.au

For all RSLWA queries, please call 9287 3799.

 

FIFTH AND SIXTH FLOORS

Perth’s premier function facilities

These two floors with their state-of-the-art facilities have quickly become the most desirable function spaces for hire in the city of Perth. With sweeping views over the grounds of Government House and the Swan River, combined with five-star service and a sumptuous array of drinks and food to choose from, these spaces will not disappoint.

Whether it’s your next corporate sundowner, a seminar or staff training afternoon, military reunion or even a wedding, our service will not disappoint. To book:  acc@rslwa.org.au, or 9287 3777.

 

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